Creating executable processes in CANEA Workflow allows you to better manage and have more control over the operations.
Automate the procedure of processes and ensure timely delivery with accurate information.
Transparent reports and charts provide unbeatable overview of processes in real time,
Process support that is constantly adjusted according to the changing needs and requirements creates the optimal conditions for you
CANEA Workflow contributes to automation, quality-assurance and acceleration of the organization’s operational case flows.
With the powerful design tool, you can easily define and deploy processes according to your preferences.
With analyses, statistics and reports, you get an unbeatable overview of case processes, real time status and responsibilities. Cases no longer fall between the cracks and you can always make the right decision.
With CANEA Workflow, you can easily make the necessary adjustments as your business processes change over time in connection with the changes in your way of doing business . You can alter process configurations, form layouts and rules on your own. No need to get help from the IT department or your vendor.
Functionality for all types of case management and work flow, simple reporting, clear overview and analysis tools facilitate creating effective work flows.
Simplify creating tasks using electronic forms and facilitate reporting through the web page or mobile connections.
Integrate your suppliers, customers and partners in your business processes. CANEA Workflow makes it possible to interact with everyone in the work flow in a more automated fashion instead of sending e-mails back and forth, which then must be handled manually.
The system enables cooperation via the social stream through which stakeholders can carry on a dialogue regarding the case directly in the system. You can also communicate with external parties, such as customers or suppliers via the smart e-mail solution over the stream, . The dialogues about a case is stored with the case.
Using the dynamic and graphic views, you can get a real-time overview of the progress in processes in real time. You can create different views as you wish, such as prioritized process flow / tasks, my ongoing processes, alerted and closed cases, create groups and categories, determine filters and sorting orders. Views can be open to all users / user groups or private.
Make it even easier for all employees to work with cases and follow status. Through the mobile app, you can easily report new cases (including images from the mobile cameras), get an overview of the cases in progress and initiate discussions on the cases. The mobile app is available for both Android and iOS (iPhone).
Make it even easier for all employees to work with cases and follow status. Through the mobile app, you can easily report new cases (including images from the mobile cameras), get an overview of the cases in progress and initiate discussions on the cases. The mobile app is available for both Android and iOS (iPhone).
All actions are traceable in the system and important events in the cases are logged with the date and time stamp, and information on the person who actually carried out the process. This allows you to have full control over past actions. Each case has a log with the record of historical data. You can trace all changes down to the field level in the chronological order.
The system can be configured directly on your web browser with the help of the easy-to-navigate design. Form layout, settings, flows, business logic and rules can be rearranged as you wish or to fit the design of the current process. This requires no IT skills and can be managed directly by the business.Strictly parametric and can be managed by the relevant business function (i.e. Quality Assurance/ Human Resources etc.)
Documents and other files that are part of the respective cases can be linked to the cases in the system. Documents are attached using simple drag-and-drop. The files can be managed with support for versioning, rights management and online viewing.
CANEA Workflow alerts you if a case has been waiting for too long or if the action date has passed. Set limits for lead times for the different steps in the case flow and get reminders via e-mail or SMS (additional service).